2021年9月2日

說明——Alodokter成立於2014年，旨在幫助印尼人民以可承受的價格獲得可靠的醫療服務。(Pexels)雅加達(ANTARA) - Alodokter聯合創始人兼董事Suci Arumsari說，在與醫生和診所的谘詢由於空間限製而受到阻礙的時候，優先考慮創新和服務仍然是遠程醫療的主要重點。她在周四ANTARA引述的一份聲明中說，Alodokter遠程醫療應用程序在為印度尼西亞人民提供最好的醫療服務方麵繼續具有價值。Arumsari說:“我們提供各種功能，可以滿足印度尼西亞人民從上遊到下遊的衛生解決方案需求，從谘詢醫生、健康保護到購買疫情期間所需的可靠藥品和衛生產品。”她說，由於其充滿激情和以用戶為中心的商業戰略，Alodokter每月成功吸引了3000多萬活躍用戶。她補充說，在過去兩年裏，用戶數量增加了200%。她說，該業務的積極增長可以概括為促進以客戶為中心的價值觀的三個關鍵戰略。Alodokter的旅程始於創始人Suci Arumsari被診斷出患有罕見的脊柱疾病。她說，行動不便和在互聯網上缺乏準確的信息使她感到沮喪，她決定找到一個解決問題的方法。她說，她有動力去創新，這樣人們就不會經曆她遇到的困難。 She founded Alodokter in 2014 to help the Indonesian people get reliable medical services at affordable prices. Currently, Alodokter works with more than 43 thousand doctors and 1,500 hospitals and clinics spread across Indonesia. One of the main reasons for Alodokter's continued growth is its focus on user convenience, Arumsari said. As a digital or telemedicine-based health platform, its ecosystem is strengthened with the support of the latest information technology and artificial intelligence (AI) innovations that match world standards, she informed. The innovations have also been applied to the online and offline concept, which integrates features with the type of service required, she said. Patients can directly consult general practitioners or specialists available through the chat feature in the application, she pointed out. If further medical action is required, patients can be directed to take an appointment for a direct consultation at a hospital or visit a laboratory of a healthcare facility, she said. Collaboration Amid the Industrial era 4.0 and an all-digital society, collaboration is key, and one strategy Alodokter has focused on is building synergy with digital payment services that facilitate user transaction processes, Arumsari said. Such partnerships are part of Alodokter's efforts to remain relevant to facilitate the needs of users, who are increasingly rely on digital payment services while making transactions, she added.