2022年9月6日

在Snapsheet，經理們已經把個人目標和更大的目標結合起來作為一項嚴肅的優先事項。這家保險科技公司的工程團隊非常重視溝通的清晰性——他們指出，有效地表達目標對公司文化和整個團隊的成果有極大的好處。工程經理Aunss Gheyouche表示:“將個人和公司的目標保持一致有很多好處——提高透明度、員工參與度、循證管理和提高團隊績效。”以你的經驗，創造並保持個人目標、希望和期望與公司整體目標一致的最佳方法是什麼?我們在公司內部嚐試了一些方法，其中之一是客觀和關鍵的結果。對我來說，最有效的方法是利用我與上級領導和我的下屬之間的雙向溝通。我努力營造一種環境，讓我的團隊可以向我提供反饋，然後我再把反饋反饋給上層管理人員。這讓我們在努力實現的目標上保持一致。當公司的目標是共享的，我的工作是密切關注這些目標，並將它們轉化為我的團隊每個成員的目標。我的團隊有一個願景和路線圖; I use that roadmap to identify opportunities for each of my team members. I know where my members are in terms of growth, so during our one-on-one meetings, we can review company goals and decide which goal will help them grow. Together we determine how we will measure the success of my team reports. The best way to keep alignment on goals and expectations boils down to communication between all the parties involved. How can managers get more proactive about ensuring misalignment between individual and company goals doesn’t develop? Managers have the responsibility to check that company goals haven’t changed on a regular basis — and check that each individual on his or her team has a clear understanding of their personal goals and how they fit with current company goals. By regularly asking those questions and looking at team members’ progress, we ensure alignment between individual and company goals. I also try to reach consensus on what should be delivered at the end of the quarter through our quarterly review process. The individual contributor and I agree on what should be delivered, how and why it should be delivered and how these goals align with the company’s broader goals. With that agreement in place, we have a clear idea of where we are going, and we’ve set agreed-upon expectations and how they will be measured. Extreme clarity on goals is something I try to achieve within my team. I think it’s easy to get lost in the wording of specific goals, so being as clear as possible is crucial. I would rewrite individual goals until both parties have a clear understanding and have a well-defined process related to those goals and the measure and tracking of them. Extreme clarity on goals is something I try to achieve within my team.” Why is it important to ensure individual and company goals remain aligned? Laying down proper goals that align with company goals creates transparency on what we are trying to do and how employee performance will be measured. Employee engagement increases when team members feel they are doing meaningful work toward a shared goal that the company values, which leads to greater job satisfaction as well. This also allows me to access metrics to assess individual performance, which is critical to a fair and just review. From there, I can make the right decision when it comes to my reports’ career and growth plan. Last but not least, this alignment boosts the entire team’s performance in many ways. We end up with a concrete plan for what needs to be accomplished and how that will be measured. By tracking progress on a regular basis, we ensure that we are moving toward a successful quarter, and we can course correct to address low performance.