cVision

2023年4月21日

Ontario-April 20日,2023年4月20日格裏姆斯比2023 - cimcorp intralogistics自動化的先驅者,專業從事新鮮食品處理和tire-handling解決方案,宣布其成功的新成員服務的售後服務範圍:CVision輔助眼鏡。主要發展領域的自動化支持,CVision AR-glasses啟用Cimcorp成功的服務團隊幫助客戶實時、不需要旅行或安排現場會議。在任何時候、任何地點,由Cimcorp專家的支持,客戶可以減少計劃外停機,最大化他們的自動化intralogistics解決方案的性能。直觀易用,免提CVision AR-glasses權力Cimcorp客戶之間的雙向溝通和係統的支持。Cimcorp的專家可以親眼看到問題通過從客戶的直播視頻site-minimizing誤解的風險,方便Cimcorper掌握和有效地解決這個問題。Cimcorper還可以手繪標記添加到圖像提供進一步的說明或澄清。這相互傳輸信息允許高質量和快速的支持,最終增加Cimcorp所提供的客戶服務的整體質量。關鍵特性的Cimcorp CVision AR-glasses包括:●語言翻譯:眼鏡可以翻譯超過100種語言,分解為改善通信語言障礙。●噪音消除技術:語音命令控製,眼鏡很容易在工業環境中使用由於有效噪音消除技術和高耐衝擊。●熱相機:眼鏡可以升級的附加熱量相機識別問題可能不是肉眼可見。 This heat camera increases the first-time-fix rate, saving time and resources for both the customer and Cimcorp. ● Image annotation: The Cimcorper can provide further instructions or clarification via hand-drawn marks on the image feed. “At Cimcorp, we’re committed to building lifelong partnerships with our clients. And at the core of those relationships is the peace of mind we offer through 24/7 customer support,” said Nicole La Duke, Customer Support Manager, Cimcorp Automation, Ltd. “Thanks to our CVision AR-glasses, our experts now have a faster, more efficient way to communicate with clients and resolve any issues. We’re proud to be pioneering new automation support technologies, and we will continue to develop innovative ways to help our clients maximize the longevity of their automated solutions for years to come.” CVision technology from Realwear is based on communication by Cisco, a leading networking company. The connection is secure and provides a safe platform for conversation, which is a requirement in the warehousing and grocery retail industries. For more information about Cimcorp’s Success Services, visit: https://cimcorp.com/success-services/. About Cimcorp Cimcorp is a leading global manufacturer and integrator of turnkey automation for intralogistics. We combine leading-edge robotics, material handling systems and software to solve our customers' logistics challenges intelligently and sustainably. We provide order fulfillment and storage systems to industries such as grocery retail, fresh food, dairy, bakery, beverage, e-commerce, and distribution. With more than 40 years of industry experience, we deliver streamlined and strategic solutions to our customers. An agile and innovative mindset has helped us to grow from our northern roots in Finland into a global group. Part of Murata Machinery, Ltd. (Muratec), we offer a worldwide network of sales and service locations and strive to serve our customers as a lifelong, reliable partner. For more information, visit www.cimcorp.com.