2022年11月10日

總部位於愛爾蘭的科技谘詢公司Konversational逆勢將員工人數增加了一倍，而不是裁員。隨著全球巨頭Twitter、Meta和Zendesk加入愛爾蘭獨角獸Stripe和Flipdish的裁員行列，企業家、Konversational聯合創始人約翰·吉勒蘭在接受《愛爾蘭獨立報》采訪時表示，他正在計劃擴張。“我在這個領域已經呆了20年了，所以我經曆了幾個不同的周期。我並不真的害怕。我們隻是用它來交換。沒有不受經濟衰退影響的生意。這不存在。我們很放心，明年我們或許可以在不采取任何行動的情況下，將公司規模再擴大一倍。”Konversational的另一位聯合創始人理查德•蓋伊(Richard Guy)表示，考慮到最近在全球範圍內招聘科技人才的困難，增長放緩甚至可能讓他的公司受益。蓋伊表示:“即使在經濟放緩時期，具有積極商業前景的項目仍會獲得批準，並得以通過，因此我並不太擔心。” “If anything, it probably means there’s a bit more talent out there that we can try and bring on the journey with us.” Two years after its launch, Konversational is already profit-making thanks to a business model that focuses on rolling out US software supremo ServiceNow’s products to firms in Ireland and the UK. Mr Gilleran and Mr Guy step in to school firms that have bought ServiceNow’s cloud-based platforms, helping them to automate anything from customer service to security and hiring. With 16 projects ongoing in Ireland and the UK, they are targeting large firms in the tech, retail and financial services sectors that moved faster into digitisation as a result of the pandemic. “There certainly was a change in the way interactions happened during the pandemic,” Mr Guy said “I think that kind of accelerated that understanding that people are more efficient if they’re typing, rather than if they’re talking, and you can probably have two or three WhatsApp conversations ongoing at the same time, but you can only talk to one person.” 7 Things: Adrian Weckler on Tech Tech’s stars and turkeys rounded up and served to you every Friday by Ireland’s No. 1 technology writer. Enter email address