Hiver
Founded Year
2011Stage
Series B | AliveTotal Raised
$34.08MLast Raised
$22M | 1 yr agoRevenue
$0000About Hiver
Hiver offers a customer service platform built for Google Workspace that helps teams deliver fast and empathetic customer service from Gmail. The platform enables users to assign, track, and collaborate on customer emails, as well as run advanced analytics and automation from the Gmail interface. The company serves a range of companies. The company was founded in 2011 and is based in San Jose, California.
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Hiver's Products & Differentiators
Hiver
Gmail-based helpdesk
Expert Collections containing Hiver
Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.
Hiver is included in1 Expert Collection,includingCustomer Service Tech.
Customer Service Tech
676 items
Companies offering technology-driven solutions to enable, facilitate, and improve customer service across industries. This includes solutions pre, during, and post purchase of goods and services.
LatestHiverNews
Dec 22, 2022
San Jose/Bangalore, Mar 12, 2021: Hiver, the world’s first Gmail-based customer service solution, announced the appointment of Kumar Shailove as Vice President of Engineering. Kumar is a veteran of prominent technology companies including InMobi, Digital Guardian, Expedia, and Adobe. scaling the company’s fast-growing technology team. He brings over 16 years of in-depth domain knowledge and technical proficiency to Hiver. Kumar served as the Director of Engineering for InMobi’s Demand Side Platform. In his time at InMobi, he oversaw the engineering team that built the Demand Side Platform, defining the medium and long-term tech strategy and roadmap for the organization while closely working with technology partners to co-build tech solutions for complex business problems. He also led the development of a high-scale distributed Ad Serving and Bidding Platform for processing 1 Million Ad Requests per second and more than 10 Terrabytes of data. Prior to his time at InMobi, Kumar served as an Engineering Manager at Digital Guardian (through the acquisition of Armor5), the manager for Package Discover Services at Expedia Inc., and as a Senior Lead at Adobe on the LM Service team. Kumar holds a Master’s and a Bachelor’s degree in Computer Science from the University of Allahabad. maintenance of highly scalable systems. His expertise will be extremely valuable to us as we continue to grow faster and fulfill our vision to help businesses deliver great customer service using Gmail,” said Niraj Ranjan Rout, the co-founder and CEO of Hiver. “I am excited about the opportunity to lead the engineering team at Hiver. I look forward to help scale the product while following the highest standards of engineering excellence,” said Kumar, on his appointment. “It’s my goal to contribute to Hiver’s success by creating a culture that attracts and inspires the kind of world-class engineering talent that will further strengthen Hiver’s vision to become a leading customer service platform,” he added. Kumar’s addition to the team comes at an exciting time for Hiver. Recently, Hiver announced it had raised $4 million in debt financing from Singapore-based debt fund Mars Growth Capital to ramp up growth.
HiverFrequently Asked Questions (FAQ)
When was Hiver founded?
Hiver was founded in 2011.
Where is Hiver's headquarters?
Hiver's headquarters is located at 2880 Zanker Rd, San Jose.
What is Hiver's latest funding round?
Hiver's latest funding round is Series B.
How much did Hiver raise?
Hiver raised a total of $34.08M.
Who are the investors of Hiver?
Investors of Hiver include Kalaari Capital, K1 Capital Management, AngelList India, Kae Capital, Mars Growth Capital and 4 more.
Who are Hiver's competitors?
Competitors of Hiver include Zendesk and 3 more.
What products does Hiver offer?
養蜂人的連續cts include Hiver.
Who are Hiver's customers?
Customers of Hiver include Oxford Business Group, Flexport, Arrive Logistics and WSDisplay.
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