ModSquad

2023年1月11日,

分享豐富Weil任命CXO;負責服務和程序,為今天的消費者ModSquad創建特殊的經曆,殘雪外包服務的全球領先企業,宣布成立部門x新組織的使命是發展與經驗為公司的客戶、員工和合作夥伴。殘雪行業資深,豐富Weil,已經從業務的高級副總裁提拔CXO並將領導新組織。“消費者體驗品牌通過許多數字渠道構成當今世界。部門在殘雪X加深我們的投資和資源創新,最佳實踐和服務。這樣可以確保我們的客戶和他們的觀眾和消費者創造優秀的體驗,”艾米·普裏查德說,ModSquad的創始人和CEO。“富的理解技術和人類的聰明才智如何為消費者創造的時刻,正是需要領導這個團隊。“X部門負責確保服務質量和客戶滿意度為ModSquad殘雪產品的範圍。組織的範圍將包括一流的培訓和支持公司的全球網絡插件,其屢獲殊榮的服務的核心。是否支持、適度、信任和安全,社區,或社會交往,ModSquad領袖創造真實的和有意義的經曆為其客戶的利益相關者——消費者、員工、合作夥伴和社區。“我曾與富人和ModSquad很多次,和ModSquad總是代表我們的品牌和價值的擴展我們的團隊在每一個接觸他們和我們的球員,”麗貝卡說牛頓SuperAwesome數字安全與社區負責人,一個史詩般的遊戲公司。 “They have always been at the forefront of new CX approaches, and we trust Department X will challenge the status quo, helping us stay ahead of the trends with modern CX that delights our players and helps us grow.” Watch a brief introduction video to meet Rich and learn more about Department X: Meet Rich Weil MSQ CXO “Many companies believe CX services like customer support, moderation, engagement, and community management have one formula for success. Nothing could be farther from the truth,” said Rich Weil, CXO at ModSquad. “Whether it is a matter of process, changing trends, or new technology, it’s crucial to evolve and examine one’s CX strategy and tactics constantly. At ModSquad, we are uniquely positioned to see these changes coming down the pike and make our clients aware of them. I am honored to lead the team in charge of helping our clients manage these changes and maximize their investment in CX.” Metaverse CX Pioneer Turns 15 and Continues Its Industry-Leading Work The world has changed dramatically since 2007 when ModSquad, formerly Metaverse Mod Squad, was founded in the early days of the metaverse. The company pioneered the work-from-home movement, which opened opportunities to tap into an amazing workforce from all corners of the earth. When the pandemic put many companies in reactive mode to figure out how to stay engaged with their customers, partners and audiences, ModSquad offered proven processes and services that resulted in business resiliency for its clients. The company also introduced new remote work solutions during the pandemic to improve safety and client data security. The introduction of Cubeless, a patent-pending solution to secure remote work, including client and customer data, has helped companies adapt faster to hybrid and remote work environments. Now with Department X, the company continues pioneering CX services. PR Newswire, a Cision company, is the premier global provider of multimedia platforms and distribution that marketers, corporate communicators, sustainability officers, public affairs and investor relations officers leverage to engage key audiences. Having pioneered the commercial news distribution industry over 60 years ago, PR Newswire today provides end-to- end solutions to produce, optimize and target content -- and then distribute and measure results. Combining the world's largest multi-channel, multi-cultural content distribution and optimization network with comprehensive workflow tools and platforms, PR Newswire powers the stories of organizations around the world. PR Newswire serves tens of thousands of clients from offices in the Americas, Europe, Middle East, Africa and Asia-Pacific regions. Prev Post