2023年6月27日

分享PagerDuty獲得盡可能高的分數在采用標準和“超出報警自動化流程和工作流,加速決議”PagerDuty據報告,全球領先的數字操作管理,弗雷斯特研究公司宣布,公司名叫PagerDuty領導者在Forrester波:以流程為中心的人工智能操作(AIOps), 2023年第二季度報告。PagerDuty AIOps是一個解決方案,攝食和規範來自任何源的事件,並從噪聲中提取信號提供了強大的大規模上下文和降噪。PagerDuty AIOps是雲℠PagerDuty行動的一部分,一個AI-powered平台,幫助企業跨越鴻溝現代業務的公司。“參考客戶稱讚PagerDuty降噪與它調用一個事件情報“非常強大。PagerDuty是適合企業多元化技術,仍將在地方或必須集成到一個共同的平台,可以驅動自動化和消除低價值的工作。”Forrester的評價,PagerDuty收到得分最高的可能在以下標準:目前提供:采用Forrester報告指出,“PagerDuty超出報警自動化流程和工作流,加速決議…正常化事件數據,豐富整個PagerDuty remediation-specific數據權力自動化工作流平台。PagerDuty動員團隊在一個事件通過自動添加chat-driven操作(ChatOps)通道,建立橋梁、會議和發送狀態更新。”該報告還指出,“參考客戶稱讚PagerDuty降噪與它調用一個事件情報“非常強大。PagerDuty是適合企業多元化技術,仍將在地方或必須集成到一個共同的平台,可以驅動自動化和消除低價值的工作。“PagerDuty AIOps擴展了公司的悠久曆史AI-powered創新來幫助中心和基礎設施客戶識別事件,為更有效的分類,構建態勢感知和自動化重複性工作。PagerDuty AIOps開箱即用的工作,這意味著沒有長期或沉重的持續維護和實現更快的時間價值; in fact, customers are realizing best-in-class results (including a 400+% ROI). The PagerDuty AIOps solution, which leverages the company’s foundational data model, includes global event orchestration to leverage end-to-end event-driven automation and trigger self-healing actions. The PagerDuty Operations Cloud has rapidly expanded from incident response to also include AIOps, process automation, and customer service operations, where AI is leveraged across all of those products and services. PagerDuty is focused on continually delivering solutions that help teams scale their people with AI and automation to deliver a better customer experience. The advent of AI and Generative AI represents a tremendous opportunity for customers to unlock the full potential of the PagerDuty Operations Cloud. With Generative AI, the pace of software development will accelerate, and more software means greater complexity which makes DevOps more important than ever. Customers are looking to PagerDuty to unlock new use cases for AI and Generative AI across the Operations Cloud which will increase efficiency, improve team productivity, and delight users. “Today, nearly every conversation starts with AI. Customers are looking at how they can maximize the benefits of AIOps since they are under pressure to drive efficiency and reduce costs in a competitive environment,” said Sean Scott , Chief Product Development Officer at PagerDuty. “We believe PagerDuty receiving the highest possible score in the roadmap criterion in Forrester’s Process-Centric AIOps Wave reinforces our focus on delivering the next generation of features for customers that will help them unlock more value across the PagerDuty Operations Cloud.”