2022年9月16日

最全麵的產品體驗平台Pendo宣布其在穀歌雲市場上的可用性，擴大了其與穀歌雲的合作關係，並讓產品團隊快速訪問Pendo的產品分析、應用內指導和反饋功能。穀歌雲市場允許用戶快速部署運行在穀歌雲上的功能軟件包。這使得客戶可以通過集成與穀歌Cloud已經建立的解決方案，將典型的購買周期從幾個月縮短到幾分鍾。Pendo的首席執行官兼聯合創始人Todd Olson說:“我們在穀歌雲基礎設施上建立了Pendo，使我們能夠向客戶提供我們的平台，反過來，他們也可以向他們提供很棒的產品體驗。”Pendo是穀歌雲市場上的第一個產品體驗平台。我們讓現有客戶更容易擴大對Pendo的使用，並讓更多穀歌Cloud客戶獲得強大的產品體驗功能。”使用Pendo，產品團隊可以測量產品的使用情況和情緒，以了解什麼讓用戶高興或沮喪，提供應用內登錄、演練或支持，以提高用戶的意識和行動，集中和優先考慮產品反饋，以消除產品規劃中的猜測。支付技術和軟件解決方案Global Payments通過穀歌Cloud Marketplace收購了Pendo，並利用Pendo的產品分析來衡量用戶行為，並幫助決定在新UI中應該包含哪些功能，以及優先考慮哪些功能。“世界各地成千上萬的商家和企業都依賴我們來處理支付並保持他們的運營順利進行。我們需要一個解決方案來幫助我們推動業務決策，並為我們的客戶提供盡可能無縫的體驗，”Global Payments的產品負責人Chad Parker說。 “Through Google Cloud Marketplace, we were able to quickly and easily onboard with Pendo, and immediately begin making decisions and refining features within our platform. The reports we’ve been able to generate have been so rich and easy to share, that we’ve begun telling stories through the data – that’s been extremely powerful.” “Technologies that help product teams develop and deliver solutions with data-backed insights are incredibly valuable to the end-customer experience,” said Dai Vu, managing director, Marketplace & ISV GTM Programs. “With its platform now available on Google Cloud Marketplace, Pendo is providing customers with solutions built to help them create and deliver products that drive business growth and enhanced customer experiences.” PR Newswire, a Cision company, is the premier global provider of multimedia platforms and distribution that marketers, corporate communicators, sustainability officers, public affairs and investor relations officers leverage to engage key audiences. Having pioneered the commercial news distribution industry over 60 years ago, PR Newswire today provides end-to- end solutions to produce, optimize and target content -- and then distribute and measure results. Combining the world's largest multi-channel, multi-cultural content distribution and optimization network with comprehensive workflow tools and platforms, PR Newswire powers the stories of organizations around the world. PR Newswire serves tens of thousands of clients from offices in the Americas, Europe, Middle East, Africa and Asia-Pacific regions. Prev Post