2023年5月31日

2023年5月31日PolyAI,企業的領先供應商準備好客戶導向的語音助手,宣布任命凱爾DiPentima首席收入的淨的新角色。DiPentima帶來了近20年的呼叫中心和會話PolyAI人工智能方麵的經驗,並將負責領導公司的強勁,全球最熱銷的銷售渠道。“因為服務的未來取決於更好連接品牌客戶,聯係中心正在對會話AI和商業價值PolyAI提供這些公司尋求發展是很棒的,”DiPentima說。“這是非常容易理解。不管你是和一個首席執行官,首席財務官、首席運營官或客戶體驗或聯係中心主任,他們看到迅速PolyAI如何成為一個有價值的投資。“DiPentima加入PolyAI觀察。一個I, where he served as Senior Vice President Worldwide Sales. Prior to Observe.AI, DiPentima held sales leadership roles at RingCentral, 8×8, LivePerson, and CareerBuilder. For DiPentima, the move to PolyAI was an easy one. “The company is solid, the product market fit is obvious. The culture is strong and they’ve done a great job hiring and retaining talent. This isn’t a place where you need to come in and flip tables,” said DiPentima. “And the founders [Nikola, Shawn and Eddy] are academically curious. Their vision was born out of wanting to discover the best scientific solution to a very specific problem – they’re thought leaders with no preconceived notions about how things ‘need’ to be done. They bring creativity and honesty to the market.” PolyAI CEO Nikola Mrkšić sees similar qualities in their new CRO: “Kyle brings a tremendous track record of go-to-market success. Our tech is best-in-class and with Kyle’s leadership, we are ready to take our sales teams – and especially our US market position – to the next level.” DiPentima’s appointment couldn’t come at a better time, as PolyAI recently welcomed Marriott and Lloyds Bank to their global client roster, entered the public sector by onboarding the City of Amsterdam and Citizens Advice Scotland, claimed a spot on the Forbes AI 50, and launched in the AWS Marketplace.