2022年12月13日

2022病人Salucro支付技術報告顯示了如何應對醫療消費者收入循環技術的最新趨勢。東部標準時間2022年12月13日上午10:15鳳凰——(業務線)——Salucro醫療解決方案,主要醫療金融技術公司今天公布了2022年的病人支付技術報告,年度研究旨在援助醫療服務提供者在理解和病人的支付和結算經驗和趨勢對收入的影響周期的結果。報告全文可在該公司的網站上。從患者忠誠度數據安全報告顯示,病人從他們的醫療服務提供者希望默認支付體驗,他們不一定信任矽穀公司的財務數據。調查超過1000美國醫療消費者跟蹤收入循環進化的患者解決方案和享有盛名。58%的病人更喜歡在線支付醫療賬單和大多數病人說有支付能力的在線會影響他們是否回到他們的供應商。三分之二的病人說,接受醫療法案的首選方法使他們更快地支付賬單,突顯出越來越靈活的和包容的賬單和支付解決方案的重要性。大多數受訪者說他們消極的金融經驗與醫療提供者,但隻有大約三分之一采取行動通過過去留下了負麵評論。94%的患者希望他們的供應商收集款項的使用越來越多的技術,識別一個進化和進步在病人金融參與的意願。報告顯示,病人信任他們的醫療服務提供者和第三方合作夥伴他們信任兩倍大的科技公司。 As these companies enter the healthcare industry, it’s important to note who patients trust most with their information. “Patients are asking for flexibility and transparency from their healthcare provider,” said Clayton Bain, Salucro Founder and CEO. “65% of patients say they have had a negative financial experience with a medical provider, and providers need to keep this in mind when they are listening and responding to their patients.” Patients want more retail-like payment services like text-to-pay, and are increasingly interested in flexible financing options. When asked what would keep them from returning to their medical provider, 44% of survey respondents said that a difficult and unorganized billing process was the main factor. “The financial experience can have a significant influence on a patient’s loyalty to their provider,” said Rebecca Grossman, Senior Vice President of Strategy for Salucro. “Healthcare providers that deliver a personalized and efficient billing process can see a positive impact on both revenue cycle outcomes and patient satisfaction. We know that patients are more likely to respond and react to billing statements when they are delivered through their preferred communication channel.” You can download the full 2022 Patient Payment Technology Report today at salucro.com . About Salucro From online bill pay solutions to provider-facing payment integrations, the Salucro platform brings cohesive payment experiences to healthcare providers, patients, and third-party collection agencies. Salucro belongs to an elite group of organizations worldwide that have earned both PCI DSS Level 1 Service Provider and HITRUST CSF Certified status, proving Salucro’s continued commitment to managing risk and improving payment security and compliance. To learn more, visit salucro.com . Contacts