2022年10月7日

禮來公司的Giuseppe florenze和諾華公司的Desmond Creary加入了這家由生命科學和技術領導者Tact支持的客戶參與公司。生命科學客戶參與公司ai宣布任命兩位來自製藥業的新董事會顧問:禮來公司全球商業信息官Giuseppe florenze和諾華美國公司首席客戶參與官Desmond Creary。Giuseppe和Desmond將在平台先進能力的開發中發揮關鍵作用，幫助更快地向更多患者提供創新藥物。現在支持全球15大製藥公司中的三分之一，Tact。ai通過將客戶關係管理(CRM)、數據和洞察力投資以及其他客戶解決方案轉化為統一的參與係統，幫助在所有渠道上塑造更好、更個性化的客戶體驗，從而在規模上提供更大的效率和生產力。隨著客戶接觸減少，埃森哲指出，88%的hcp將有兩倍的可能性與根據客戶偏好提供更好客戶接觸的公司見麵。禮來公司副總裁兼商業信息官Giuseppe florenze表示:“該領域為使用它們的HCPs提供了巨大的價值。“Tact的平台幫助團隊更好地與客戶進行互動，讓他們做好準備，支持所有的和新興的互動渠道，並閉合循環，以便捕捉洞察。我相信Tact絕對有機會在製藥公司和HCPs的合作方式上產生更創新和積極的影響。諾華製藥美國公司首席客戶參與官Desmond Creary說:“每一家生命科學公司都在競爭，以獲得客戶的更多關注、信任和重視。” “It’s refreshing to work with a company that understands the significance of each interaction – whether on camera, over chat, or face-to-face – has on improving patient outcomes. I’m very pleased to join Tact.ai’s mission of helping deliver innovative medicines to patients faster.” “Our customer engagement platform has received a tremendous response since we entered the life sciences market,” said Chuck Ganapathi, founder and CEO of Tact.ai. “Giuseppe and Desmond’s experience helping their teams deliver quality interactions that exceed customer expectations will exponentially add to what we’re building in Tact, helping our customers get access to proven capabilities that give brands a competitive advantage. We look forward to bringing their vision to the platform to help advance the missions of our customers.” AI-powered customer engagement in life sciences has garnered significant interest from technology and life science leaders. In March, Tact.ai received from Hikma its fourth life sciences industry investment, following its $33 million USD fundraise last year from Novartis (dRx Capital), Lilly, and McKesson Ventures at the end of 2021. The Customer Engagement Company for Life Sciences Tact.ai is on a mission to help life science organizations nurture meaningful customer engagement through our human-friendly software. Our AI-powered engagement platform empowers field teams to work with their customers in new ways to drive better outcomes. Tact.ai is headquartered in Silicon Valley and is backed by some of the world’s leading firms in venture capital, technology, and healthcare and life sciences, including Microsoft’s venture fund M12, Salesforce Ventures, Novartis, Lilly, Hikma, and McKesson Ventures. PR Newswire, a Cision company, is the premier global provider of multimedia platforms and distribution that marketers, corporate communicators, sustainability officers, public affairs and investor relations officers leverage to engage key audiences. Having pioneered the commercial news distribution industry over 60 years ago, PR Newswire today provides end-to- end solutions to produce, optimize and target content -- and then distribute and measure results. Combining the world's largest multi-channel, multi-cultural content distribution and optimization network with comprehensive workflow tools and platforms, PR Newswire powers the stories of organizations around the world. PR Newswire serves tens of thousands of clients from offices in the Americas, Europe, Middle East, Africa and Asia-Pacific regions. Prev Post