2023年2月2日,

公司定位為長期增長優於傳統運營商後Veho方式準時發貨,售後體驗公司為現代經濟革新包裹遞送並返回,今天宣布記錄業務增長需求品牌無縫交付並返回經驗繼續加速。在2022年,Veho仍然最好最後一英裏物流平台公司在美國。Veho數字物流平台繼續讓托運人安全準時交貨(定單計劃)北部99%的4.8/5客戶滿意度分數和表現在節日期間幾乎保持不變。相比之下,UPS報道96.6%的定單計劃,美國郵政總局定單計劃95.8%,聯邦快遞定單計劃95.3%。回顧2022年的市場,許多遺留航運巨頭費用增加了5.9%或更多,Veho正迅速成為2023年的電子商務品牌趨之若鶩的物流合作夥伴。過去一年,Veho年度收入增長近200%,擴展到32個市場,其運作兩倍數量的城市。Veho也增加了一倍多的客戶基礎,財富100強零售商進入名單。更重要的是,Veho擴展其家門口回報計劃2800%,顯著增長其網絡遍布全國,並大大改善了其產品和技術。2022年假日購物的高峰期間,許多品牌縮短他們的回報政策以應對經濟衰退。Veho,另一方麵,是加倍的回報,客戶生命周期價值(LTV)的一個主要因素,以及如何重要的是零售企業能否經得住時間的考驗。現在與客戶比以往更多的回報,無縫返回體驗Veho使成為電子商務的區別品牌來吸引和留住客戶。 “In the last year, brands have grappled with cutting costs in the right places — and many have made these decisions at the expense of customer satisfaction. But with innovative post-purchase models like Veho, it doesn’t have to be an either-or decision,” said Itamar Zur, co-founder and CEO of Veho. “We continue to see incredible momentum and demand for seamless next-day delivery and returns, priming post-purchase to be the next big frontier for retailers in 2023. Veho is perfectly poised to own that space as last-mile logistics remains a key area of focus and investment across the market.” Much of Veho’s success comes from the fact that the company has carved out a new logistics model that is entirely different from that of legacy carriers like UPS and FedEx. Because Veho’s digital logistics platform connects shippers with crowdsourced driver-partners, the platform can scale up and down with demand, enabling brands to secure on-time delivery without additional fees and charges. To meet ongoing demand and support the company’s growth strategy, Veho brought on former Google executive Brian McDevitt as Chief Revenue Officer and former Amazon executives Eric Swanson and Bimal Patel as Chief Commercial Officer and SVP, Supply Chain/Logistics, respectively. The company also recently announced former Kraft Heinz executive Yifeng Wang as Chief Financial Officer and former Axios CPO Dominique Taylor as Chief People Officer, along with kicking off a partnership with premium shipping platform Shipium. Looking ahead to 2023, Veho will continue to scale its business and reimagine the post-purchase experience. The company’s long-term vision is to reinvent shopping by completely removing the friction from shipping and turning shipping into a lever to build customer loyalty and customer lifetime value for e-commerce brands. “Right now, Veho is focused on expanding within key verticals and markets to continue our upward trajectory. To make this happen, we’re investing heavily in operational efficiency, technology advancements, and communications support,” said Zur. “We’re also working with an ever-expanding list of clients and partners to truly elevate brands’ customer experience and loyalty at ‘The Moment of Truth,’ which is when a customer receives or returns a package with Veho.” Founded in 2016, Veho now operates in 32 markets and serves major brands such as Rent the Runway, HelloFresh, Misfits Market and Nespresso. To learn more about Veho, please visit: https://shipveho.com/. Discover the latest marketing tech tools and techniques with Martech News . Follow us on MTC Podcast for new episodes and updates. Total: 0