WhatsApp

2022年9月30日

2022年9月29日手機店測試:德國電信手機店測試:Telefónica O2手機店測試:沃達豐手機店測試:Freenet手機店測試:奧地利手機店測試:瑞士手機店測試2022©NDAB Creativity / shutterstock.com疫情期間，不少客戶在現場找不到手機店。如果你有問題或疑問，麵對麵的交流對很多人來說比打熱線要愉快得多。但隻有大型手機公司才能負擔得起在現場開店的費用。維持連鎖店的成本很高。分支網絡也提供了很多機會:公司在城市中，現場團隊與客戶有直接聯係。友好的外表加上深厚的專業知識，它可以為客戶服務做出很大貢獻。還有恢複:例如，如果一個同事談論供應商X在商店裏如何快速地幫助他，聽眾可能會在下一個合同決定到期時記住它。此外，好的商店提供現有智能手機選擇的可能性，看看哪一款最適合你。我們的測試闡明了性能正確的地方。廣告如何連接測試手機商店? 138 Tester to have 356 mobile phone shops scrutinized in cities in Germany, Austria and Switzerland. All became Shops respectively visited twice: The connect employees entered the first check as normal user who has around two hours of telephone traffic per month and is interested in e-mail retrieval, Facebook, WhatsApp and music via the Internet as well as holiday tariffs (data traffic of 10 GB per month). On the second visit, the testers characterized themselves as infrequent users with almost half an hour on the phone a month, who wants to check e-mails from time to time, use WhatsApp and surf the web sporadically (data consumption 5 GB per month). Amenities/atmosphere (50 points): What counts here is the size of the shop in relation to the crowd, noise level and hospitality and, above all, the presentation of the devices: Were there real cell phones to try out or just dummies? Appearance of the employee (50 points): In addition to friendliness, it is important here whether the shop seller actively approaches the customer. Tariff advice (175 points): Will the staff respond to my usage requirements, do I get a suitable tariff recommendation? Device advice (100 points): Is the optimal smartphone recommended for my needs? Can the staff explain the functions? Service advice (125 points): Does the consultant know what 5G is for? How far is it available? advertisement by Josefine Milosevic, connect editor Last year in Germany the grade was “satisfactory” (Mobilcom-Debitel), so this year all candidates are in the green zone. At Telekom even very often in dark green: Six shops from the Magenta Group cross the finish line with the individual rating “outstanding” – that has never happened before! The bottom line is once again the overall rating “very good”. Telefónica and Vodafone have also increased and further consolidated their final rating of “good”. Freenet (ex-Mobilcom-Debitel) made a clear step forward and jumped to “good”. With six outstanding performances, Swisscom also delivered an excellent performance and secured the test win with “very good”. Sunrise, which has improved in all respects, also gets this nice verdict. In Austria, A1 wins once again, while the pursuers Magenta and Drei have lost some points. But they don’t let the overall grade “good” be taken away either.