2018年3月13日

東京很高興,日本創業提供一個iPad-powered無人接待係統稱為接待員,周三宣布,它已經籌集到1.2億日元(約1.13美元)從大和企業投資,Tsuneishi Capital Partners,一個秘密的私人投資合作夥伴在一個首輪私募融資輪中。投資比例和支付日期尚未公開。接待員是一個基於雲的接待服務,替代現有的通訊工具從Facebook,鬆弛,等等,通過公司的iPad應用程序依賴於內部固定電話。當客人選擇一個聯係人的iPad應用程序,訪問一個通知是直接發送到他或她的通訊工具。也收集客人的信息管理功能,如客人的名字和公司名稱(隻有當提供的)除了由聯係人的訪問或訪問次數。公司目前正在推廣服務開發和實施一個約20人的團隊,並將進一步加強與這些資金的人員。支持智能手機提高可用性的遊客作為接待員的可視化管理屏幕上圖像來源:公告後的高興回答累積10000電話,接待他們的用戶群的2017年3月,無人接收應用穩步提高他們的用戶。它長大了總共210000個電話截至今年3月,根據高興CEO橋本圓子有例子包括公司規模500人。該公司還準備兼容智能手機的新服務。那些使用接待員可能理解,但是進入聯係人的名字在iPad上輸入自己的名字或公司名稱仍然是麻煩的(然而,手工寫出來更是如此)。 It was said that the smartphone app currently under development will eliminate such poor usability, but unfortunately the details cannot be published yet. Companies customize the reception display and make their own “Face” I often come across the unmanned reception app now in my visit to companies. Regarding use cases, some examples include: in a development room when you do not want to put a landline due to the noise it causes, or if you move seats or change the floor layout and do not want to use a landline because they are cumbersome to move around. Essentially, it solves problems often found at companies with a lot of movement, especially Internet-based ones. On the other hand, I also looked into cases of companies that did not introduce it, and on the contrary, some said they prefer the sound of a landline, and for those companies where internal communication equals telephones with the fixed concept of “telephone families” it appears difficult to accept such a new tool. As a slight digression, I believe the way people are thinking about the telephone, even around me, has changed considerably. While there are many people taking the “tactless” way of calling suddenly and depriving each other of time for communication purposes, there are also those times where it is better to explain important issues, especially when trouble arises, with voice. With the number of tools increasing, perhaps we have to think more about what’s the right tool for the right place. Additionally, it appeared the company was considering various uses of the visitor data gradually accumulated in each company. News regarding this will be released as development progresses. Translated by Amanda Imasaka